Healthcare Professional’s Perception on Sehat Card Program in Khyber Pakhtunkhwa, Pakistan
DOI:
https://doi.org/10.61506/01.00101Keywords:
Sehat Card Program, Quality of Care, Service Delivery, Administrative Complexities, Hospital ImprovementsAbstract
Sehat Card Program (SCP) is popular initiative of Khyber Pakhtunkhwa province to improve the patient care and hospitals. In this study, the author intends to explore the perceptions of healthcare professional toward the SCP. For this purpose, a well-organized self-developed was prepare and tested within the field after validating it from the experts and data has been collected through it. Reliability was tested through Cronbach’s Alpha and Exploratory Factor Analysis (EFA) were carried out to extract the important latent constructs of health professionals’ reading different domains of SCP. Chi-square test were used to identify association between healthcare professional’s demographic characteristics and their intentions toward different domains of SCP. Finally, the logistic regression model was used and the author found that health professionals believe that different domains of SCP play a positive role in improving quality of care, service delivery, health support, administration complexities, and resources utilization. The study found that there is significant association present of quality of care, service delivery, support, administrative complexities and resource utilization with the hospitals providing the facility of SCP. Overall, this study results suggest that SCP play a positive role in both providing quality care to patients and in the improvement of hospital. This study provides important practical implications for the government of Khyber Pakhtunkhwa on enhancing the facility to a large number of hospitals resulting in a positive change in both patient care and hospitals.
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