WORKPLACE INCIVILITY AND ORGANIZATIONAL COMMITMENT: THE CASE OF PUBLIC SECTOR WOMEN COLLEGES IN PUNJAB, PAKISTAN

Abstract

The study undertakes workplace incivility extended to female faculty in public sector colleges. Incivility in the educational institutes has detrimental effects both for the employees in respect of their organizational commitment and for the whole organization in terms of their repute and productivity. Aim of this quantitative work was to study the nature of experiences of incivility, the female faculty face at their workplace. This research work has identified the relevance of incivility with the levels of organizational commitment of female faculty in female colleges. Theoretically, the study integrates with Affective Event Theory and Conservation of Resources Theory. Through cross-sectional survey the data were collected from female faculty of public sector female colleges in Northern, central and southern Punjab, Pakistan. In this regard, results of the study showed that co-worker incivility and principle/supervisor incivility had a negative and significant effect on affective commitment, continues commitment and normative commitment of the respondents. Moreover, the findings indicated that coworker incivility has insignificant relationship with affective commitment. Lastly, the findings indicated that incivility on the part of principal/supervisors had more inverse relationship than incivility on the part of female coworkers.