Perceived Information in Organizations by the Employees is Fruitful or not? A Theoretical Context

Authors

  • Farrukh Abbas PhD Scholar, University Institute of Management Sciences, PMAS Arid Agriculture University Rawalpindi, Pakistan Author
  • Irfan Ullah Doctor of Philosophy in Business Administration, Iqra University, Islamabad Campus, Pakistan Author
  • Raja Mazhar Hameed Doctor of Philosophy in Business Administration, National Book Foundation, Islamabad, Pakistan Author
  • Nida Zahid Doctor of Philosophy in Management Sciences, Bahria University Islamabad, Pakistan Author

DOI:

https://doi.org/10.61506/01.00409

Keywords:

Information sharing, intrinsic information, perceived contextual information, job satisfaction

Abstract

The phrase perceived information refers feeling or self-assessments of knowing related information. Perceived information’s level affects the intellectual capacity and makes use of interrelationships amid new portions of information in subjects like choice decision tasks. It also influences themes’ assessments of the significance of latest and old information. This research effort is necessary for elaborating the value of perceived information by the employees for their job satisfaction. As the phrase, perceived information needs to be discussed because there is not much literature on it. It is a context base analysis from existing literature; where information sharing is considered as independent, whereas job satisfaction is dependent variable. Perceived information along with its dimensions is use as mediation that the workforce is perceiving the information from the environment through information sharing’s as well as it has impacts on job satisfaction. Investigation on available literature is exploring that perceived basic (initial, necessary), appropriate (specific) and actionable information by the workforce have both positive and negative impacts. However, it depends upon the nature of workforce especially their levels to understand and handle the things. This study is highlighting both bright and dark sides of information. When information has higher level of perceived intrinsic information quality, but lacks contextual weight or realistic applications, it might not facilitate job satisfaction. Some theoretical links has been elaborated in this study i.e., functions of basic, appropriate and actionable information.

References

Alavi, M., & Leidner, D. E. (2001). Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues. Management Information Systems Quarterly, 25(01), 107-136. DOI: https://doi.org/10.2307/3250961

Barden, J., & Petty, R. E. (2008). The Mere Perception of Elaboration Creates Attitude Certainty: Exploring the Thoughtfulness Heuristic. Journal of Personality and Social Psychology, 95(03), 489-509. DOI: https://doi.org/10.1037/a0012559

Bassili, J. N. (1996). Meta-judgmental versus operative indexes of psychological attributes: The case of measures of attitude strength. Journal of Personality and Social Psychology, 71(04), 637-653. DOI: https://doi.org/10.1037//0022-3514.71.4.637

Becerra-Fernandez, I., & Sabherwal, R. (2001). Organizational Knowledge Management: A Contingency Perspective. Journal of Management Information Systems, 18(01), 23-55. DOI: https://doi.org/10.1080/07421222.2001.11045676

Bock, G.-W., Zmud, R. W., Kim, Y.-G., & Lee, J.-N. (2005). Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate. Management Information Systems Quarterly, 29(01), 87-111. DOI: https://doi.org/10.2307/25148669

Brown, J. S., & Duguid, P. (2001). Knowledge and Organization: A Social-Practice Perspective. Organization Science , 12(02), 198-213. DOI: https://doi.org/10.1287/orsc.12.2.198.10116

Carlile, P. R. (2002). A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development. Organization Science , 13(04), 355-457. DOI: https://doi.org/10.1287/orsc.13.4.442.2953

Carlile, P. R. (2004). Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge across Boundaries. Organization Science , 15(05), 555-568. DOI: https://doi.org/10.1287/orsc.1040.0094

Choi, S. Y., Lee, H., & Yoo, Y. (2010). The Impact of Information Technology and Transactive Memory Systems on Knowledge Sharing, Application, and Team Performance: A Field Study. Management Information Systems Quarterly , 34(04), 855-870. DOI: https://doi.org/10.2307/25750708

Cross, R., & Sproull, L. (2004). More Than an Answer: Information Relationships for Actionable Knowledge. Organization Science , 15(04), 446-462. DOI: https://doi.org/10.1287/orsc.1040.0075

Davidson, A. R., Yantis, S., Marel, N., & Montano, D. E. (1985). Amount of information about the attitude object and attitude–behavior consistency. Journal of Personality and Social Psychology , 49(05), 1184–1198. DOI: https://doi.org/10.1037//0022-3514.49.5.1184

Durcikova, A., & Gray, P. (2009). How Knowledge Validation Processes Affect Knowledge Contribution. Journal of Management Information Systems , 25(04), 81-107. DOI: https://doi.org/10.2753/MIS0742-1222250403

Eija, Y.-P., Eila, J., & Pongsakdi, N. (2017). Primary School Student Teachers’ Perceived and Actual Knowledge in Biology. Center for Educational Policy Studies Journal , 07(04), 125-146. DOI: https://doi.org/10.26529/cepsj.367

Eppright, D. R., Tanner, J. F., & Hunt, J. B. (1994). Knowledge and the ordered protection motivation model: Tools for preventing AIDS. Journal of Business Research , 30(01), 13-24. DOI: https://doi.org/10.1016/0148-2963(94)90064-7

Erden, Z., Krogh, G. v., & Nonaka, I. (2008). The quality of group tacit knowledge. The Journal of Strategic Information Systems , 17(01), 04-18. DOI: https://doi.org/10.1016/j.jsis.2008.02.002

Fabrigar, L. R., Petty, R. E., Smith, S. M., & Crites, S. L. (2006). Understanding knowledge effects on attitude-behavior consistency: the role of relevance, complexity, and amount of knowledge. Journal of Personality and Social Psychology , 90(04), 556-577. DOI: https://doi.org/10.1037/0022-3514.90.4.556

Griffin, R. J., Dunwoody, S., & Neuwirth, K. (1999). Proposed Model of the Relationship of Risk Information Seeking and Processing to the Development of Preventive Behaviors. Environmental Research , 80(02), 230-245. DOI: https://doi.org/10.1006/enrs.1998.3940

Hoque, M. Z., & Alam, M. N. (2018). What Determines the Purchase Intention of Liquid Milk during a Food Security Crisis? The Role of Perceived Trust, Knowledge, and Risk. Sustainability , 10(10), 22-37. DOI: https://doi.org/10.3390/su10103722

Kaim, A., Jaffe, E., Siman-Tov, M., Khairish, E., & Adini, B. (2020). Impact of a Brief Educational Intervention on Knowledge, Perceived Knowledge, Perceived Safety, and Resilience of the Public During COVID-19 Crisis. International journal of environmental research and public health , 17(16), 59-71. DOI: https://doi.org/10.3390/ijerph17165971

Kallgren, C. A., & Wood, W. (1986). Access to attitude-relevant information in memory as a determinant of attitude-behavior consistency. Journal of Experimental Social Psychology , 22(04), 328-338. DOI: https://doi.org/10.1016/0022-1031(86)90018-1

Kimpe, L. D., Walrave, M., Verdegem, P., & Ponnet, K. (2022). What we think we know about cybersecurity: an investigation of the relationship between perceived knowledge, internet trust, and protection motivation in a cybercrime context. Journal of Behaviour & Information Technology , 41(08), 1796-1808. DOI: https://doi.org/10.1080/0144929X.2021.1905066

Kulkarni, U. R., Ravindran, S., & Freeze, R. D. (2007). A Knowledge Management Success Model: Theoretical Development and Empirical Validation. Journal of Management Information Systems , 23(03), 309-347. DOI: https://doi.org/10.2753/NUS0742-1222230311

Lim, S. H., Kim, D. J., Hur, Y., & Park, K. (2019). An Empirical Study of the Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services. International Journal of Human–Computer Interaction , 35(10), 886-898. DOI: https://doi.org/10.1080/10447318.2018.1507132

Melki, J., Tamim, H., Hadid, D., Farhat, S., Makki, M., Ghandour, L., et al. (2022). Media Exposure and Health Behavior during Pandemics: The Mediating Effect of Perceived Knowledge and Fear on Compliance with COVID-19 Prevention Measures. Journal of Health Communication , 37(05), 586-596. DOI: https://doi.org/10.1080/10410236.2020.1858564

Murray, F., & O'Mahony, S. (2007). Exploring the Foundations of Cumulative Innovation: Implications for Organization Science. Organization Science , 18(06), 1006-1021. DOI: https://doi.org/10.1287/orsc.1070.0325

Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science , 05(01), 14-37. DOI: https://doi.org/10.1287/orsc.5.1.14

Nonaka, I., & Konno, N. (1998). The Concept of “Ba”: Building a Foundation for Knowledge Creation. California Management Review , 40(03), 40-54. DOI: https://doi.org/10.2307/41165942

Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. New York: Oxford University Press. DOI: https://doi.org/10.1093/oso/9780195092691.001.0001

Park, C. W., Mothersbaugh, D. L., & Feick, L. (1994). Consumer Knowledge Assessment. Journal of Consumer Research , 21(01), 71-82. DOI: https://doi.org/10.1086/209383

Pfeffer, J., & Sutton, R. I. (2000). The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action. Boston: Harvard Business School Press. DOI: https://doi.org/10.1108/scm.2001.6.3.142.1

Poston, R. S., & Speier, C. (2005). Effective Use of Knowledge Management Systems: A Process Model of Content Ratings and Credibility Indicators. Management Information Systems Quarterly , 29(02), 221-244. DOI: https://doi.org/10.2307/25148678

Rattay, P., Michalski, N., Domanska, O. M., Kaltwasser, A., Bock, F. D., Wieler, L. H., et al. (2021). Differences in risk perception, knowledge and protective behaviour regarding COVID-19 by education level among women and men in Germany. Results from the COVID-19 Snapshot Monitoring (COSMO) study. PLoS ONE , 16(05), 251-694. DOI: https://doi.org/10.1371/journal.pone.0251694

Rogers, R. W. (1983). Cognitive and psychological processes in fear appeals and attitude change: A revised theory of protection motivation. In Social Psychophysiology: A Sourcebook. New York, NY, USA: The Guilford Press.

Roh, T., Seok, J., & Kim, Y. (2022). Unveiling ways to reach organic purchase: Green perceived value, perceived knowledge, attitude, subjective norm, and trust. Journal of Retailing and Consumer Services , 67(01), 88-102. DOI: https://doi.org/10.1016/j.jretconser.2022.102988

Roy, D., Tripathy, S., Kumar, S., Sharma, N., Verma, S. K., & Kaushal, V. (2020). Study of knowledge, attitude, anxiety & perceived mental healthcare need in Indian population during COVID-19 pandemic. Asian Journal of Psychiatry , 51(01), 83-102. DOI: https://doi.org/10.1016/j.ajp.2020.102083

Shair, W., Waheed, A., Kamran, M. M., & Kubra, N. (2022). Digital Divide in Pakistan: Barriers to ICT usage among the individuals of Pakistan. Journal of Economic Impact, 4(3), 196-204. DOI: https://doi.org/10.52223/jei4032206

Shelton, A., & Register, B. (2024). Factors associated with teachers’ perceived knowledge regarding serving secondary students with disabilities. International Journal of Teacher Development , 28(02), 244-260. DOI: https://doi.org/10.1080/13664530.2023.2273848

Sussman, S. W., & Siegal, ,. W. (2003). Informational influence in organizations: An integrated approach to knowledge adoption. Information Systems Research , 14(01), 47-65. DOI: https://doi.org/10.1287/isre.14.1.47.14767

Taylor, J. R., & Van Every, E. J. (2000). The Emergent Organization: Communication As Its Site and Surface. New York: Routledge. DOI: https://doi.org/10.4324/9781410602275

Tormala, Z. L., & Petty, R. E. (2007). Contextual contrast and perceived knowledge: Exploring the implications for persuasion. Journal of Experimental Social Psychology , 43(01), 17-30. DOI: https://doi.org/10.1016/j.jesp.2005.11.007

Ullah, N., Bugti, M. A., Kayani, J. A., Ullah, F., Ahmed, M. A., & Ullah, H. (2023). Percieved Knowledge, attitude and behavior of parents /caregivers towards routine immunization in District Pishin, Balochistan Pakistan: a cross-sectional survey. Infectious Diseases Journal of Pakistan , 32(03), 78-82. DOI: https://doi.org/10.61529/idjp.v32i3.90

Vroom, V. H. (1964). Work and motivation. New York: Wiley and Sons.

Wayne, S., Shore, L. M., & Liden, R. C. (1997). Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective. The Academy of Management Journal , 40(01), 82-111. DOI: https://doi.org/10.5465/257021

Wegener, D. T., Downing, J., Krosnick, J. A., & Petty, R. E. (1995). Measures and manipulations of strength-related properties of attitudes: Current practice and future directions. In R. E. Petty, & J. A. Krosnick, Attitude strength: Antecedents and consequences (pp. 455–487). Mahwah, NJ: Lawrence Erlbaum Associates Inc.

Weick, K. E., Sutcliffe, K. M., & David, O. (2005). Organizing and the Process of Sensemaking. Organization Science , 16(04), 409-421. DOI: https://doi.org/10.1287/orsc.1050.0133

Wood, W. (1982). Retrieval of attitude-relevant information from memory: Effects on susceptibility to persuasion and on intrinsic motivation. Journal of Personality and Social Psychology , 42(05), 798–810. DOI: https://doi.org/10.1037//0022-3514.42.5.798

Yoo, D. K., Vonderembse, M. A., & Ragu-Nathan, T. S. (2011). Knowledge quality: antecedents and consequence in project teams. Journal of Knowledge Management , 15 (2), 329-343. DOI: https://doi.org/10.1108/13673271111119727

Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal , 53(02), 323–342. DOI: https://doi.org/10.5465/amj.2010.49388995

Zheng, H., Jiang, S., & Wu, Q. (2022). Factors influencing COVID-19 vaccination intention: The roles of vaccine knowledge, vaccine risk perception, and doctor-patient communication. Journal of Patient Education and Counseling , 105(02), 277-283. DOI: https://doi.org/10.1016/j.pec.2021.09.023

Zhong, Y., Liu, W., Lee, T.-Y., Zhao, H., & Ji, J. (2021). Risk perception, knowledge, information sources and emotional states among COVID-19 patients in Wuhan, China. Journal of Nursing Outlook , 69(01), 13-21. DOI: https://doi.org/10.1016/j.outlook.2020.08.005

Downloads

Published

2024-06-01

Issue

Section

Articles

How to Cite

Abbas, F. ., Ullah, I. ., Hameed, R. M. ., & Zahid, N. . (2024). Perceived Information in Organizations by the Employees is Fruitful or not? A Theoretical Context. Bulletin of Business and Economics (BBE), 13(2), 918-924. https://doi.org/10.61506/01.00409